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Customer Service

Above all, we prioritize exceptional customer service. Your peace of mind, is our top priority.

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Your Benefits

Always available

Always available

Our staff and worldwide service partners provide expert support. If you need us, we will be there. Our field personnel and partners are located in centers where they can reach you in the fastest time.

Expert guidance

Expert guidance

We pride ourselves on having highly-skilled customer service staff. Whether you need a technician to help solve an issue or support when ordering spare parts we have the best trained employees and partners in the industry.

Tailored solutions

Tailored solutions

Because you have specific needs we tailor our solutions to meet your requirements and challenges. This means we adapt to you. If you need modifications to your vehicles, special training for your staff or more support during an event, we make it happen.

Contact information 

North America
Phone Customer Service:  450-776-3663
Email Customer Service: after.sales.service.na@prinoth.com
Phone Spare Parts: 450-776-3636
Email Spare Parts: Parts.na@prinoth.com

Europe
Customer Service email: service@prinoth.com
Phone Spare Parts: +43 (0) 5262 62121-4300
Email Spare Parts: parts.eu@prinoth.com

 

Service portal

Our online service platform offers you easy and fast access to a variety of useful documents, such as manuals, spare parts catalogues and much more, for all Prinoth vehicles.

Go to Service-Portal

Other services for you

Prinoth Online

Prinoth Online

Easy access to manuals, spare parts catalogues, technical documents and more.

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Academy

Academy

Master your machine through the Prinoth Academy. We train operators and technicians to get the most out of their crawler carriers while minimizing resources.

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Spare Parts

Spare Parts

High-quality spare parts to keep your machine performing its best.

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(CACHED in 0.36594200134277 seconds @ 19.07.2024 08:00) Prinoth. Draufgänger mit praktischem Sinn.