Customer Service
Above all, we prioritize exceptional customer service. Your peace of mind, is our top priority.
Go to Service-PortalYour Benefits
Always available
Our staff and worldwide service partners provide expert support. If you need us, we will be there. Our field personnel and partners are located in centers where they can reach you in the fastest time.
Expert guidance
We pride ourselves on having highly-skilled customer service staff. Whether you need a technician to help solve an issue or support when ordering spare parts we have the best trained employees and partners in the industry.
Tailored solutions
Because you have specific needs we tailor our solutions to meet your requirements and challenges. This means we adapt to you. If you need modifications to your vehicles, special training for your staff or more support during an event, we make it happen.
Contact information
North America
Phone Customer Service: 450-776-3663
Email Customer Service: after.sales.service.na@prinoth.com
Phone Spare Parts: 450-776-3636
Email Spare Parts: Parts.na@prinoth.com
Europe
Customer Service email: service@prinoth.com
Phone Spare Parts: +43 (0) 5262 62121-4300
Email Spare Parts: parts.eu@prinoth.com
Service portal
Our online service platform offers you easy and fast access to a variety of useful documents, such as manuals, spare parts catalogues and much more, for all Prinoth vehicles.
Go to Service-PortalOther services for you
Prinoth Online
Easy access to manuals, spare parts catalogues, technical documents and more.
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Academy
Master your machine through the Prinoth Academy. We train operators and technicians to get the most out of their crawler carriers while minimizing resources.
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